According to the General Data Protection Regulation (GDPR) EU 2016/679.
This Privacy Policy (hereinafter, "Policy") describes the personal data the Company collects, how We use it and how We protect your personal data, as well as your relevant rights.
For the Company, protecting your personal data is a serious commitment. We recognize that the protection of personal data is an ongoing responsibility and therefore We will periodically update and amend this Policy. Please visit our Website from time to time to ensure that you are aware of any modifications.
First Name / Surname: We collect the first names and surnames of our customers and potential customers when they express interest in our services & products or when they sign up for our newsletter or for marketing purposes.
Email address: We collect the email address of our customers and potential customers when they express interest in our services or sign up for our newsletter or for marketing purposes.
Postal Address: We collect our customers' home or business address for billing purposes.
Other Contact Information: We collect other contact information, such as the phone number of our customers, to provide our products and services better and faster.
Billing data: We collect the data of our customers that are necessary for the billing of our services, such as for example the VAT number.
Profession: We may collect professional details of our customers for marketing and billing purposes
We do not collect sensitive personal data of our customers.
We collect your personal data when you express your interest in our products and services and you contact us, when We enter into a contractual relationship for the provision of our products and services, when you visit our Website and fill out the contact form. We do not sell your personal data to anyone and We only share it with our employees and our third party partners to fulfill the legitimate purpose of facilitating the provision of our services to you.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
We use your personal data for the following purposes:
Operation of the contract with our customers
Customer care
Communication with our customers
Marketing and/or promotional actions, including sending periodic emails to those who have subscribed to our newsletter or provided us with their email addresses during our communication and who have declared to us that they wish to receive newsletters (in any case, you reserve the right to opt-out)
The processing of your personal data is done for the provision of our services to you and its legal basis is the conclusion and performance of the contract, including preparatory actions.
For marketing and/or promotional purposes, the legal basis is your consent.
In some cases the processing of your personal data is necessary for the purposes of our legitimate interests or for the purposes of our compliance with national and/or EU legislation.
We retain your personal data for as long as our business relationship lasts and as required by the applicable legislation. For example, We retain our customers' data for at least ten (10) years in order to be able to fulfill our obligation to keep accurate records for tax or other administrative authorities.
We retain the data of those who registered for our newsletters (and/or promotional actions) until these persons declare to us that they no longer wish to receive newsletters and/or promotional material from us.
When you give us your personal data, We take steps to ensure that it is stored in a secure manner. In order to protect your personal data, We take appropriate physical, technical and organizational measures. We update and review the security technology We use on an ongoing basis. We limit access to your personal data to only those of our employees and external partners who need to access that data in order to provide services to you. In addition, We educate our employees on the importance of confidentiality and to maintain the privacy and security of your personal data.
As part of our activities, We may need to share your personal data with third party providers who provide services on our behalf, as well as with other companies We collaborate with. However, We only share with them data that is necessary to provide the relevant services and We require them to protect your data and to not use it for other purposes. These third parties do not use or have access to your personal data for any purpose other than cloud storage.
We may also share your personal data with third parties such as Google Analytics to help us understand how our customers use the Website (you can read more about how Google uses your personal data here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout). We may also share your personal data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Finally, we use your personal data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by visiting:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising
Alliance’s opt-out portal at: http://optout.aboutads.info/.
As regards the processing of your data, you have the following rights:
Right to request access to your personal data, which We process (right of access).
Right to rectification the right to rectification or erasure (right to erasure) of your personal data (in certain cases).
Right to restrict the processing or object to the processing of your personal data (right to restrict processing & right to object).
Right (subject to conditions) to obtain your personal data for use elsewhere (right to data portability).
In cases where We process your personal data based on your consent, you also have the right to withdraw your consent at any time, without this affecting the lawfulness of the processing for the period before the withdrawal of your consent.
Finally, you have the right to submit a complaint to the competent Greek Independent Authority, responsible for Data Protection (http://www.dpa.gr).
The personal data We collect from you is not transferred or processed outside the European Union.
You can contact us for any question regarding our processing of your personal data or to exercise your abovementioned rights by sending an email to: contact@mitiralesvos.com
We may make changes to Policy from time to time based on changes to applicable laws and regulations or other requirements applicable to us, changes in technology, or changes to our business. Any changes We make in the future will be posted on this Website, and We will notify you by posting a notice on our Website. If We materially change the way in which We process your personal data, We will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to visit the Website from time to time to ensure that you are aware of any changes or modifications.
Last update: March 2023