Privacy Policy

According to the General Data Protection Regulation (GDPR) EU 2016/679.

This Privacy Policy (hereinafter, "Policy") describes the personal data the Company collects, how We use it and how We protect your personal data, as well as your relevant rights.

For the Company, protecting your personal data is a serious commitment. We recognize that the protection of personal data is an ongoing responsibility and therefore We will periodically update and amend this Policy. Please visit our Website from time to time to ensure that you are aware of any modifications.

A. What type of personal data We collect:

We do not collect sensitive personal data of our customers.

B. How we collect your personal data

We collect your personal data when you express your interest in our products and services and you contact us, when We enter into a contractual relationship for the provision of our products and services, when you visit our Website and fill out the contact form. We do not sell your personal data to anyone and We only share it with our employees and our third party partners to fulfill the legitimate purpose of facilitating the provision of our services to you.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

C. How We use (process) your personal data

We use your personal data for the following purposes:

D. Legal basis for processing your personal data

E. Data retention

We retain your personal data for as long as our business relationship lasts and as required by the applicable legislation. For example, We retain our customers' data for at least ten (10) years in order to be able to fulfill our obligation to keep accurate records for tax or other administrative authorities.

We retain the data of those who registered for our newsletters (and/or promotional actions) until these persons declare to us that they no longer wish to receive newsletters and/or promotional material from us.

F. How We protect your data

When you give us your personal data, We take steps to ensure that it is stored in a secure manner. In order to protect your personal data, We take appropriate physical, technical and organizational measures. We update and review the security technology We use on an ongoing basis. We limit access to your personal data to only those of our employees and external partners who need to access that data in order to provide services to you. In addition, We educate our employees on the importance of confidentiality and to maintain the privacy and security of your personal data.

G. When and how do We share your personal data with others

As part of our activities, We may need to share your personal data with third party providers who provide services on our behalf, as well as with other companies We collaborate with. However, We only share with them data that is necessary to provide the relevant services and We require them to protect your data and to not use it for other purposes. These third parties do not use or have access to your personal data for any purpose other than cloud storage.

We may also share your personal data with third parties such as Google Analytics to help us understand how our customers use the Website (you can read more about how Google uses your personal data here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout). We may also share your personal data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Finally, we use your personal data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by visiting:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising

Alliance’s opt-out portal at: http://optout.aboutads.info/.

H. Your Rights

As regards the processing of your data, you have the following rights:

I. Transfer of personal data outside the EU

The personal data We collect from you is not transferred or processed outside the European Union.

J. How to contact us

You can contact us for any question regarding our processing of your personal data or to exercise your abovementioned rights by sending an email to: contact@mitiralesvos.com

K. Cookie notice

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website.

In addition, we also utilize cookies on certain pages of the website to communicate with third party data suppliers in order to extrapolate your digital behaviour. This help us to understand and target more relevant advertising in the future. The information we receive is all aggregate and anonymous, but will include statistics such as demographics, online behaviour, product interests and lifestyle. Targeting and tracking cookies are provided via trusted third party suppliers. Should you require more information regarding our suppliers and how these cookies operate please contact us.

Detailed list of the cookies this Website deploys, is available through the cookie consent banner. You can change or withdraw your consent at anytime by using the cookie setting menu.

L. Changes to this policy

We may make changes to Policy from time to time based on changes to applicable laws and regulations or other requirements applicable to us, changes in technology, or changes to our business. Any changes We make in the future will be posted on this Website, and We will notify you by posting a notice on our Website. If We materially change the way in which We process your personal data, We will provide you with prior notice, or where legally required, request your consent prior to implementing such changes. We strongly encourage you to visit the Website from time to time to ensure that you are aware of any changes or modifications.

Last update: March 2023